Wendy Acton is proof that you never stop learning.
The impressive graduate secured a job with helloworld Sunbury before even finishing her Certificate III in Travel at William Angliss Institute, and she's absolutely thriving.
As a mature-aged student who embarked on a career change, Wendy was looking for a new direction to help give her the tools she needed to break into her chosen industry of travel. Fast forward 19 weeks to the end of the course and Wendy found herself working as a travel consultant, a role she is relishing.
Although she's new to the company, Wendy says "I am loving the challenges I am facing on a daily basis. I am learning and growing every day and I just love the excitement that flows over from the customers as you help them plan their holidays." She cites her "supportive and helpful colleagues" as being particularly influential in helping her settle into the position, which sees her live her dream of coordinating travel plans each and every day.
It all started when Wendy was looking for an education provider and a course that would be, in her words, "all encompassing, and that would give [her] the basic knowledge and skills to enter the work force immediately". She selected William Angliss Institute as the right place, pointing to its award-winning programs, industry connections and expert teachers as selling points, and enrolled in the Certificate III in Travel.
The course is part of a wide range of tourism courses at the Institute, covering many aspects of the retail travel industry. Wendy liked that it included three of the most commonly used reservation systems in the industry, and loved the opportunities to enjoy industry visits and interactions with professionals, helping to form valuable connections.
"As part of the course we visited Qantas Holidays, Spirit of Tasmania and AirTickets, and saw different facets of the industry as potential employment options," says Wendy. Guest speakers came to inform students about their businesses, including Flight Centre, Menzies at the airport and backpacker specialists Peterpans Travel.
She describes the resource management at William Angliss Institute as "current and eco-friendly", as all information and assessments are easily accessible on student portal My WAI. She also mentions the "dedicated, knowledgeable and supportive staff" as being particularly helpful during her study.
"The teachers have all worked or are still working in the industry and they are a great on-going source for advice and support," she says.
Wendy has singled out the International Destinations unit as a particularly enjoyable part of the course, and says it inspired her to embark on personal travel, as well as providing insight into the business side of the tourism world.
"The course is a great first stepping stone that can lead to anyone of the many areas within the travel industry. My dream outcome became a reality, and I am working in the industry already."